- GENERAL CONDUCT
Both sarahkbrandis.com and sarah-k-brandis.mykajabi.com are the intellectual property of Sarah K Brandis. Content is not to be replicated for sale.
As a user of either site, a member of the Inner Sanctum and it’s associated Facebook group, or the free Facebook group Small Business Marketing Made Simple, you agree to behave in a respectful way to all other members.
The aforementioned respectful manner is hereby defined as:
- no pitching of your own products or services, or those of others
- no swearing at or abusing other members
- no spamming the group feed
We retain the right to remove your access to any of the above-mentioned sites or groups without prior warning. At this point, any membership fee would cease to be taken from you, as detailed in condition 3.2.
- BOOKED 1-ON-1 SERVICES
With regard to any booked appointments, we operate a 24 hour cancellation policy.
2.1 Cancelling an appointment requires an email to be sent to firstname.lastname@example.org giving a minimum of 24 hours notice.
2.2 Appointments cancelled with the minimum of 24 hours notice given will be rebooked at our mutual earliest convenience. Appointments cancelled inside of the 24 hour window will be rebooked at our discretion only.
2.3 Monies paid for appointments that are cancelled and rebooked will be held against your rebooking. Monies paid against appointments cancelled and not rebooked will be returned minus a 10% cancellation fee.
2.4 Bookings always require payment in advance, we do not invoice retrospectively.
2.5 For the 2 Day Build Out package, my guarantee of results or a 50% refund of fees is dependant on the following. Zero success rate of your marketing funnel must be demonstrated by showing your opt in page in real time. You can provide us log in access to verify the failed funnel ourselves, or else a live video call with screen share, where you retain your password for security reason, but we are able to see to our satisfaction that sales information is not being withheld from us. Alternatively, a detailed statement of account from your accountant for the correct timeframe can be provided as a substitute.
Once you have demonstrated a zero success rate, 50% of your fees will be returned by bank transfer.
For my smaller funnel building packages there is no return of investment offered.
- INNER SANCTUM MEMBERSHIP
Members of the Inner Sanctum agree to respect the privacy of other members.
3.1 Business details are discussed openly in the Facebook group and on the live video calls. Members agree to never share any information divulged outside of the Inner Sanctum, and above all to treat other members with respect at all times. Any member found in violation of this will be removed from the community with immediate effect.
3.2 Any member removed from the community will have their future fees ceased, but fees paid in the past are not eligible for refund. If a payment is taken in the same 24 hour period as the ember is removed, that fee is also not refundable.
3.3 If payment of membership fees is defaulted, we will suspend your access temporarily while we await your resolution of this matter. If we have not heard from you within 14 days we will terminate your membership and remove all access permanently.
- RECORDED GROUP MATERIAL – INNER SANCTUM AND LIVE EVENTS
4.1 You hereby waive any and all legal rights you may have against Sarah K Brandis in respect of recordings of your participation in the event and grant to Sarah K Brandis the absolute right and permission to copyright and use, reuse and publish the recordings. You also consent to the use of any printed matter in conjunction with that use.
4.2 You waive any right that you may have to inspect or approve the finished product or products of the recordings or any printed matter that may be used in connection with the recordings or the use to which it may be applied.
4.3 You hereby release, discharge and agree to hold harmless Sarah K Brandis from any and all liability that has or may occur in the making of the recordings or any subsequent process or publication.
We welcome enquiries or feedback on our services. If you have any questions or concerns at any time on your customer journey with us, please email hello@sarahkbrandis.